Accommodation for Technical Teams at Major Tennis Events
Client Overview
Hawk-Eye Innovations is the global leader in sports officiating and ball-tracking technology. Hawk-Eye works with Roomspace to provide accommodation for its technical teams during major UK tennis events, including The Championships, Wimbledon and the Queen’s Club Championships.
The Challenge
Prior to partnering with Roomspace, Hawk-Eye faced challenges securing suitable accommodation for large teams during peak tennis events.
“The main accommodation challenge before our first bookings with Roomspace was limited availability of decent quality accommodation with kitchens within walking/commutable distance to both Wimbledon and Queen’s Club.”
Managing accommodation across multiple providers also made coordination more complex.
“Having a large group staying with Roomspace enables the majority of our team’s stay to be coordinated more easily through one contact, which enabled any last-minute changes and challenges to be dealt with more efficiently.”
Why Roomspace
For Hawk-Eye, the quality and functionality of accommodation is critical due to the long hours and extended periods their teams spend on site.
“The quality and facilities of the accommodation is very important for our teams. They work long hours and are sometimes away for a long stint, therefore a comfortable space with cooking facilities enables them to enjoy some of their home comforts.”
Access to support outside normal working hours was also highlighted as an important factor.
“Having 24/7 support is also useful as this means that our team can have any issues dealt with quickly and efficiently after hours.”
Supporting Team Performance & Wellbeing
Hawk-Eye identified the following ways in which the apartments support team performance and wellbeing during tournaments:
- Convenient locations
- Clean, comfortable spaces
- Ability to cook home-cooked, nutritious food
Operational & Logistical Benefits
Over the course of the partnership, Roomspace has delivered several operational benefits:
- “Blocking out our accommodation well in advance, which gives us security during busy event periods.”
- “More flexible and scalable stays compared with individual hotel bookings as our team schedules can change with little notice.”
- “Centralised management of bookings through one contact.”
“The relationship we have with Roomspace is a very valuable one; this enables us to offer high-quality and consistent accommodation to our teams, supporting team wellbeing, whilst also simplifying the logistical challenges that come with large group bookings over an extended time period.”
— Hawk-Eye Innovations
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